Website Pivacy Statement
Website Privacy Statement
We are LifetimeCare UK Ltd trading as Mewsbrook House, a company incorporated in England and Wales.
Our company number is 05707751 and our registered address is 59 – 61 East Street, Littlehampton, West Sussex. BN17 6AU.
(“Mewsbrook House”/”we”/”our”/”us”). We are committed to ensuring that your privacy is protected. We will continue to comply with the provisions of the Data Protection Act (“DPA”) until 25th May 2018, after which we will comply with the General Data Protection Regulation ((EU) 2016/679) (“GDPR”) unless and until the GDPR is no longer directly applicable in the UK, together with any national implementing laws, regulations and secondary legislation as amended or updated from time to time in the UK, and any successor legislation to the GDPR and the DPA (together “Data Protection Legislation”). We are the data controller of data you pass to us pursuant to this policy. This Privacy Policy [together with the website cookie policy] sets out how we collect personal information from you and how the personal information you provide will be processed by us. By visiting the website www.mewsbrookhouse.org.uk  (the “website”) you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.
What information does Mewsbrook House hold and how will we use it?
Information you give Mewsbrook House: You may give us information about you by completing an enquiry form on the website or by requesting via the website that we send you marketing information. The information you give us may include your name, email address, address/location and phone number. This does not include all personal data processed by Mewsbrook House but only personal data it collects through its website. We will retain this information while we are corresponding with you or providing services to you or a service user you represent. We retain this information for the required period of time for the specific category of information according to the Records Management Code of Practice for Health and Social Care.
Information Mewsbrook House collects from you:
Mewsbrook House may collect the following information from you when you visit the website:
• Technical information, including the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating systems and platform; and
• Information about your visit, including pages you viewed, page response times, website errors, length of visits to certain pages, page interaction information and methods used to browse away from the page.
We retain this information for the required period of time for the specific category of information.
Cookies
The website uses cookies to distinguish you from other website users of the website. For detailed information on the cookies we use and the purposes for which we use them, please see our cook policy.
Use made of the information Mewsbrook House may use the information we receive and/or collect about you to:
• Fulfil our obligations under any contract we have entered into with you or a Service User you represent, and to provide you or the relevant Service User with information or services you or the Service User has requested.
• Send you newsletters and marketing information if you have consented to us doing so.
• Notify you of services we feel you may be interested in, or to permit third parties to do so if you have provided the appropriate consent.
• Monitor website usage and provide statistics to third parties for the purposes of improving and developing the website and the services via the website.
Mewsbrook House processes personal information for certain legitimate business purposes, which include some of or all the following.
• Where the processing enables Mewsbrook House to enhance, modify, personalise or otherwise improve the website. Its services or communications.
• To identify and prevent fraud.
• To enhance the security of Mewsbrook Houses’ network and information systems.
• To better understand how people interact with Mewsbrook House website.
• To administer the website and carry out data analysis, troubleshooting and testing; and
• To determine the effectiveness of promotional campaigns and advertising.
We will not share, sell or distribute any of the information you provide to us (other than set out in this policy) without prior consent, unless required to do so by law.
Third Part Sites
Our website does contain links to third parties and these are provided for your convenience only, we do not check, endorse, approve or agree with such third party websites nor any products or services offered. We have no responsibility for the content, products and/or services of the linked websites. Please ensure that you review all terms and conditions and Privacy Policy of any third party websites before use and before you submit any personal data to those websites.
How safe is your information?
Protecting your security and privacy is important to us and we make ever effort to secure your information and maintain your confidentiality in accordance with the terms of the Data Protection Legislation. The website is protected by various levels of security technology, which are designed to protect your information from any unauthorised or unlawful access, processing, accidental loss, destruction and damage. We will do our best to protect personal data but the transmission of information via the internet is not completely secure. Any such transmissions is therefore at your own risk.
Your rights in Respect of your Data
If any of the information you provide to us via the website changes, please let us know as soon as possible so that we can make toe necessary changes to the information we hold for you on our database. To request that your information is deleted or if you wish to restrict or object to the processing of your information, please contact the Data Controller direct at Mewsbrook House via the enquiries page of our website. If you have any complaints about our use of your personal data, please contact us. You also have the right to complain to the relevant supervisory authority in your jurisdiction. In the UK, the supervisory authority is the Information Commissioners Office. Contact details for the ICO can be found at https://ico.org.uk/  If you have any further queries or comments on our Privacy Policy, please contact us via the enquiries page or you can contact us by emailing manager@mewsbrookhouse.org.uk . we also welcome your views about our website and Privacy Policy. 
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